Our solutions
Business Process Management
overview

Business Process Management

We collaborate with client companies, fueling their growth by focusing on delivering exceptional business process services. We bring together the best in people, process, and technology delivering value and best in class customer experience. LTK Soft employs a holistic view across all avenues of business process transformation. This involves applying our operational expertise, domain knowledge and business process automation by exploiting Robotic Process Automation (RPA), Machine Learning (ML) and Artificial Intelligence (AI) solutions.

LTK Soft expertise supports our clients to achieve innovative and cost-effective business process services while increasing revenue and reducing errors. We guide you through the maze of device proliferation and show you how to leverage data for a more efficient workforce, exceptional business processes, faster    time-to-market, and richer customer experience.

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Solutions

How we can help

Intelligent Process Analytics

Process Analytics is a new kind of analysis that does not just show you how your processes are performing, but also what you need to do to help them perform better. Intelligent Process Automation increases operational efficiency of core business processes through AI-supported, Intelligent Process Automation (IPA). Use LTK Soft Intelligent Process Analytics to uncover points of friction and understand exactly which actions you need to take to turn them into operational flow.

Intelligent Process Analytics

SOA & Integration Services

Service Oriented Architecture (SOA) & Integration Services from LTK Soft provides a flexible and responsive IT infrastructure that transforms brittle systems, applications, and data sources into highly flexible and reusable services. SOA Integration gives IT better control to bridge the gaps between systems, applications, and data sources. It can directly support your organization’s business processes  systems, applications, and data sources in an automated business process flow.

SOA & Integration Services

Digital CX

Digital CX is an AI driven conversation platform that helps you to engage with your customers. Digital CX refers to the digital customer experience or the overall perception of your brand by your customer based on cumulative interactions with your brand across multiple digital platforms. LTK Soft experts collaborate with our clients to collect and identify customer feedback and the optimum ways to improve the interaction experiences through technology.

Digital CX

Process Automation

Process Automation is an LTK Soft technology solution designed to automate the repetitive, high-volume-but-low-value tasks employees are doing on their desktops — by getting software “robots” to do them instead. By automating tedious admin like form-filling, copy-pasting, and systems-integrating, frees up people to concentrate on more high-value work — or enables businesses to cut headcount.

Process Automation

Revenue Cycle Management

Revenue Cycle Management (RCM) is the process of identifying, collecting, and managing a healthcare practice’s revenue from payers based on the services provided. LTK Soft RCM is focused on improving the processes involved coding complexities, miscommunication, medical billing errors due to duplicate data, and missing information or misspellings that can result in lost revenue.

Revenue Cycle Management

Cloud Integration

Cloud integration is a service provided by LTK Soft. Our LTK Soft IT consultants identify and break down client data silos, improve connectivity and visibility, and ultimately optimize business processes. The integration of these silos addresses the need to share data among cloud-based applications and to unify information components across multiple process applications.

Cloud Integration