What are you looking for?

Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.
Please call our office at 801-895-4687 or email us with your question

Top ten most popular FAQs

Are free Anti-Virus software any good?

First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for Spyware, Malware and Virus protection.

What exactly are IT Consulting services?

Simply put, LTK Soft, IT Consulting Services means we take care of your entire information technology requirement. We manage all your software sourcing, software/application development, installation, technical support, and IT staffing needs. It also means LTK Soft acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.

What is cloud backup?

Cloud backup also known as Online Backup is the process where your onsite backups are transferred to an offsite server every night. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor.

What kind of response times can I expect?

We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations.

How Long is a Managed Services Contract For?

Managed IT Services Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others offer a middle of the road monthly cost and spread the cost of startup over the term of the agreement.

What should I do before I call for help?

When possible, write down any information or thought you have for your business. It helps us to provide you best possible solution for your business needs.

How much it cost to develop application or software for business?

It is depending up on your business needs and requirements. The cost various  based on the size and complexity of your particular business need.

What if we already have an internal IT department?

No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of IT services and consulting, security solutions or applications, LTK Soft makes it simple with an affordable and customized solutions.

How does a flat rate billing save me money?

Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We carefully estimate each functional point for your unique business, so you only pay for what you need. LTK Soft serves as your “one stop shop” for all your IT services needs.

What types of software or application do you build?

We pride ourselves on being platform independent, and industry experts, we build software or applications for either of 14 industries which we are expertise.

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