Terms and Conditions

2. Services Description

2.1 Services Offered

LTK Soft provides custom software development services, including:

• AI and Machine Learning Development, including Private AI Agents
• Finance and Insurance Software Development
• Healthcare Software Development
• Technology and SaaS Product Development
• Public Safety and Government Software Development
• Legal and Professional Services Software Development
• Legacy Modernization and Data Engineering
• Cloud Infrastructure and DevOps Services
• Software Architecture and Consulting
• Custom Enterprise Software Development

Additional services may be provided as specified in individual contracts or statements of work.

2.2 Service Scope

Services are provided based on individual contracts, statements of work (SOW), or service agreements entered into between LTK Soft and the client. These Terms supplement and do not replace such contracts.

3. Acceptable Use Policy

3.1 Permitted Use

You may use our website and services only for lawful purposes and in accordance with these Terms.

3.2 Prohibited Conduct

You must not:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights of others
• Transmit viruses, malware, or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Harass, abuse, or harm other users
• Use our services for spam or unsolicited communications
• Scrape, crawl, or harvest data without permission
• Reverse engineer our software or services

4. Intellectual Property Rights

4.1 LTK Soft Intellectual Property

All content on our website and services, including but not limited to text, graphics, logos, images, videos, software, source code, APIs, trademarks, and design, is owned by LTK Soft or our licensors and is protected by copyright, trademark, and other intellectual property laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website and services for their intended purposes. This license does not include commercial use of our content without permission, modification or copying of our content, use of automated tools, or removal of copyright notices.

4.3 Client Work Product

Subject to full payment of all applicable fees, LTK Soft assigns to the client all right, title, and interest in and to the custom software, code, and deliverables specifically created for the client under an applicable contract ("Work Product"). This assignment excludes LTK Soft's pre-existing intellectual property, third-party components, open-source software, and reusable tools and frameworks incorporated into the Work Product, for which the client receives a perpetual, non-exclusive license.

The specific terms of IP ownership and assignment for each engagement are governed by the applicable contract or statement of work.

5. Payment Terms

5.1 Fees

Fees for services are specified in individual contracts or proposals. All fees are in US Dollars unless otherwise specified.

5.2 Payment Schedule

Payment terms vary by project and are specified in contracts. Common payment structures include:

• Milestone-based payments
• Time and materials (monthly invoicing)
• Fixed-price with upfront deposit
• Retainer agreements

5.3 Invoicing

Invoices are sent via email. Payment is due within 30 days of invoice date (unless otherwise specified). Late payments may incur interest at 1.5% per month or the maximum allowed by law.

6. Warranties and Disclaimers

6.1 Service Warranties

LTK Soft warrants that services will be performed with reasonable care and skill, in accordance with industry standards, and as described in applicable contracts.

7. Limitation of Liability

8. Indemnification

8.1 Client Indemnification

You agree to indemnify, defend, and hold harmless LTK Soft, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, your violation of these Terms, your violation of any law or regulation, or infringement of third-party rights.

9. Termination

9.1 Termination by Client

Clients may terminate services according to terms specified in individual contracts, typically with written notice.

9.2 Termination by LTK Soft

We may terminate services immediately if:

• Client violates these Terms or applicable contract
• Client fails to pay fees when due
• Client engages in fraudulent or illegal activity
• Continuation of services would violate laws or regulations

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law principles.

10.2 Dispute Resolution

Before pursuing legal action, parties agree to:

1. Informal Negotiation: Attempt to resolve disputes through good-faith negotiation for 30 days
2. Mediation: If negotiation fails, attempt mediation with a mutually agreed mediator
3. Arbitration or Litigation: If mediation fails, proceed with arbitration or litigation as specified in individual contracts

11. Miscellaneous

11.1 Entire Agreement

These Terms, together with our Privacy Policy and any applicable contracts, constitute the entire agreement between you and LTK Soft regarding use of our website and services.

11.2 Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

11.3 Contact Information

For questions about these Terms and Conditions: