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FINANCE & INSURANCE

We Understand the Fraud Exposure, Claims Inefficiency, and Compliance Pressure Facing Modern Insurance Carriers.

Carriers we've worked with have seen up to 80% reduction in claims cycle time · 95% average fraud detection accuracy · 85% claims automation · $500K+ annual savings

10+ years serving insurance carriers. SOC 2 aligned, ISO 27001 certified, bank-grade security. Zero reported security breaches across all deployments to date.

We reduce fraud losses, automate claims, and improve loss ratios — with measurable ROI that insurance CFOs can put in a board report.

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✓ SOC 2 Aligned · ISO 27001 Certified✓ 10+ Years · 0 Reported Security Breaches

Supporting regional and national carriers since 2012.

85%
Claims Automation Rate
$500K+
Annual Savings (Claims)
95%+
Avg. Model Accuracy (Production Deployments)
0
Reported Security Breaches

Insurance Technology Fails for Different Reasons

Generic enterprise software doesn't understand insurance operations. The consequences are measured in fraud losses, failed audits, and adjusters who quit.

Fraud Patterns Evolve Faster Than Rule-Based Systems

Static fraud rules catch last year's schemes. By the time your IT team updates the rules, fraudsters have moved on. We build ML models that learn continuously — 95%+ detection accuracy with less than 1% false positives that waste adjuster time.

Claims Cycle Time Directly Drives Customer Attrition

A 14-day settlement cycle costs you customers. Every day a legitimate claim sits in a queue is a policyholder searching for a new carrier. We've reduced average settlement from 14 days to 3 — with 85% of routine claims processed touchlessly.

Manual Underwriting Creates Inconsistent Risk Decisions

Two underwriters reviewing the same risk reach different decisions 30% of the time. That inconsistency erodes loss ratios and creates audit exposure. Automated risk scoring eliminates human variance while improving accuracy.

Legacy Policy Systems Block Product Innovation

If launching a new insurance product requires 6 months of IT work, you've already lost to the insurtech competitor that launched in 6 weeks. We modernize policy administration without big-bang migrations — your team ships new products while the legacy system runs.

Compliance Audit Preparation Consumes Months of Staff Time

SOC 2, state regulatory exams, and data security audits shouldn't require months of manual evidence gathering. We design audit trails and compliance controls into every system from day one — audit-ready at launch, not after.

What Insurance Automation Actually Delivers

These are production results from deployed systems — not projections or benchmarks.

Claims automation

  • 85% touchless claims (vs 20%)
  • 3-day settlement (vs 14 days)
  • $500K annual savings

Fraud detection

  • 95%+ detection accuracy
  • $500K fraud prevented/year
  • <1% false positive rate

Underwriting efficiency

  • 40% faster underwriting
  • 70% auto-approved
  • $200K underwriter time saved

Compliance & audit

  • 90% less audit prep time
  • Audit-ready design
  • Zero compliance violations

Results from production deployments. Actual ROI depends on volume, process maturity, and integration complexity.

The Financial Stakes in Insurance Operations

$308B

Annual US insurance fraud losses

Rule-based systems are losing this battle. ML catches what rules miss.

14 days

Average claims settlement cycle

Our clients settle in 3 days. Every day over that is a retention risk.

30%

Underwriting decision inconsistency

Two underwriters, same risk, different answer. Automation eliminates this.

$9.48M

Avg. cost of a financial data breach

One misconfigured system. One vendor without bank-grade security practices.

Why Insurance Carriers Trust Us With Their Most Sensitive Operations

We've served insurance clients for 10+ years. SOC 2 aligned, bank-grade data security. Our team builds fraud detection, claims automation, and policy systems with measurable ROI—not just features.

Organizations We Serve

  • P&C insurance carriers
  • Auto insurance
  • Health insurance & payers
  • Life & annuities
  • Insurtech startups
  • MGAs and reinsurers

Security & Compliance Credentials

  • SOC 2 aligned controls
  • ISO 27001:2022 certified
  • PCI-DSS aligned design for payment data
  • GDPR compliant where applicable
  • Bank-grade encryption (AES-256)
  • Zero reported security breaches across all deployments to date

The same security discipline that protects criminal justice records for US law enforcement agencies now protects policyholder data in your systems. We've maintained zero reported security breaches across law enforcement and insurance deployments for 18 years. That's not a marketing claim — it's an audit record.

Insurance Domains We've Worked In

Personal Lines
Commercial Lines
Specialty Lines

Why Insurance Leaders Trust Us With Their Core Operations

Not because of our technology stack. Because of how we think about insurance.

We Understand Loss Ratios, Reserve Pressure, and Regulatory Exposure — Not Just Data Models

When we talk to your CFO, we speak in loss ratios, combined ratios, and reserve adequacy. When we talk to your CIO, we speak in system integration and audit trails. We've worked inside carriers long enough to know which conversation you're actually having.

We Build Fraud Models That Learn, Not Just Filter

Static rules are table stakes. Our fraud detection uses behavioral analysis, network graph analysis, and continuous model retraining. The model gets more accurate every month — not obsolete every quarter.

We Measure Success in Loss Ratio and Claims Cycle Time

Not 'system delivered on time.' We track fraud prevention rate, touchless claims percentage, average settlement time, and NPS impact. If the operational metric didn't move, we didn't succeed.

We Integrate With Legacy Core Systems Without Triggering Multi-Year Modernization Projects

Duck Creek, Guidewire, Majesco, or a custom legacy system — we build automation layers and modern APIs on top of what you have. Your core system keeps running. New capabilities go live in parallel. No rip-and-replace risk.

Our Security Standard Comes From the Most Regulated Environments on Earth

Law enforcement and healthcare data security requirements are among the strictest in any industry. We've operated under CJIS and HIPAA compliance for 16+ years. That discipline is now applied to policyholder data and financial transaction security.

In Their Own Words

85% Claims Automated · $500K Saved Annually
VP of Claims

"85% claims automation saved us $500K annually. More importantly, our adjusters now spend time with customers, not paperwork."

Robert Huang

VP of Claims, Regional Auto Insurer

$400K Fraud Prevented in Year One
CIO

"LTK Soft's fraud detection caught schemes our manual process missed. We prevented $400K in fraudulent claims in year one."

Thomas Brennan

CIO, P&C Carrier

6-Month ROI · Fastest Payback in Insurance IT
CFO

"6-month ROI. That's unheard of in insurance IT. The automation paid for itself faster than we projected."

Catherine Moore

CFO, Multi-Line Insurer

How One Auto Insurer Automated 85% of Claims and Cut Settlement Time From 14 Days to 3

Result: Reduced operational costs by $500K annually while improving policyholder satisfaction from 3.2 to 4.5 stars — without increasing headcount.

85%

Claims Automated (From 20%)

⏱ ROI in 6 months

The Challenge:

A regional auto insurer with 50,000 policies was losing on every front simultaneously: 14-day average settlement was driving policyholder attrition, a 5–10% fraud rate was eroding loss ratios, and manual claims processing was overwhelming adjusters. Customer satisfaction had fallen to 3.2 out of 5.

The Constraint:

The insurer could not hire more adjusters — headcount was frozen. Any solution had to improve throughput with existing staff capacity and integrate with their existing policy administration system without a full replacement.

What We Built:

AI-powered end-to-end claims automation: OCR document extraction, computer vision for vehicle damage assessment, ML fraud detection scoring at intake, and automated approval workflows for qualifying claims. Real-time processing with built-in compliance controls and full audit trails.

The Result:

85%

Claims automated (was 20%)

3 days

Settlement Time (was 14)

$500K

Annual savings

4.5★

Customer satisfaction (was 3.2)

Read full case study

Built for SOC 2. Architected for State Regulatory Exams. Designed for Banking-Grade Security.

Zero reported compliance violations across all insurance deployments to date.

Insurance data requires bank-grade protection. We design for SOC 2, PCI-DSS, and industry standards:

  • SOC 2 aligned controls—audit-ready from launch
  • AES-256 encryption at rest, TLS 1.3 in transit
  • Role-based access control (RBAC) with MFA
  • Comprehensive audit trails—who accessed what, when
  • PCI-DSS aligned design for payment and card data
  • GDPR compliant for EU data where applicable
  • Zero reported security breaches across all deployments to date

FAQ for Insurance Clients

If You're Evaluating Operational Automation, Fraud Risk Reduction, or Claims Modernization, Start Here.

We'll assess feasibility, compliance implications, and expected financial impact — before any implementation discussion begins.

Schedule Insurance Strategy Call

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