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Structured governance, compliance built into every phase, and measurable milestones from day one. Our clients see 20–40% operational cost reduction, 30%+ faster processing, and compliance documentation ready before development begins.
Most enterprise software fails audits because compliance was treated as an afterthought. We build it in from day one — so your system is production-ready and audit-ready simultaneously.
95% On-Time Delivery · 70% Client Retention 2+ Years · 8-Hour Response Time
See the outcomes this process has delivered →These aren't values statements. They are specific operational commitments that every client on every project can hold us to.
Every project has a named senior engineer with 8+ years of experience who reviews architecture, code, and critical decisions. You will meet this person on your first call. They are accountable for technical quality, not a project manager reading status reports.
Every Friday you receive a written status update: what was completed, what's next, any risks or blockers, and what we need from you. If something is going to be late, we tell you before you ask — with the cause and the recovery plan.
For HIPAA, CJIS, SOC 2, or any regulated work, compliance requirements are mapped in Phase 1 and built into every architecture decision. We have never had to retrofit compliance after delivery in 18 years. Every system is audit-ready at launch.
If we misestimated our own work, we absorb the cost. The fixed price you approved is what you pay. The only exceptions are scope changes you request — which go through a formal change request with your approval before we proceed. No surprise invoices.
Our methodology isn't theoretical—it's proven across healthcare, law enforcement, and insurance.
Before we explain our process, here's what it delivers:
85%
Claims Automated
Insurance Case Study →28%
Crime Reduction
Law Enforcement Case Study →$1.2M
Annual Savings
Healthcare Case Study →Every project follows five phases. We don't skip steps—that's how we maintain 95% on-time delivery.
We learn your business, goals, and technical constraints. We define scope, success criteria, and risks.
Key deliverables:
Your role: Stakeholder interviews, requirement validation, prioritization decisions.
After this phase: You have a clear scope, known risks, and a compliance roadmap — before any development spend.We design the solution—user flows, technical architecture, security model. For regulated work, we map compliance requirements.
Key deliverables:
Your role: Design reviews, approval of key decisions, sign-off before development.
After this phase: Architecture is locked, compliance controls are documented, and your team has approved every major decision.Agile sprints with weekly demos. Continuous testing and code review. You see working software every two weeks.
Key deliverables:
Your role: Sprint reviews, feedback, prioritization of backlog items.
After this phase: Working software, tested and reviewed — no surprises at launch.We deploy to production, run smoke tests, and train your team. Knowledge transfer and runbooks included.
Key deliverables:
Your role: User acceptance, training attendance, go/no-go decision.
After this phase: Live system, trained team, and documented runbooks — day one readiness.Post-launch stabilization, bug fixes, and performance tuning. We monitor and respond to issues.
Key deliverables:
Your role: Feedback, issue reports, decisions on enhancements.
After this phase: Stable system, known performance baseline, and clear options for ongoing support.Automation without compliance creates liability. We build both simultaneously — so your system is production-ready and audit-ready on the same day.
For healthcare and health data: access controls, encryption, audit trails, and BAA compliance. Designed into architecture before development.
For law enforcement: FBI CJIS Security Policy compliance, personnel screening, secure data handling. We've maintained CJIS compliance since 2008.
For enterprise and SaaS: security, availability, and confidentiality controls. Audit-ready documentation from day one.
ISO 9001, code review, automated testing, secure coding standards. Quality is non-negotiable for regulated work.
Every compliance-related deliverable is documented before we write a line of code. Architecture diagrams, data flow maps, access control models, and audit trail designs are approved by your team in Phase 2. You know exactly how compliance is handled before development begins — not after.
Fixed-price works best when scope is well-defined—MVP, integration, migration. You pay a set amount for agreed deliverables. We absorb overruns. Time & materials suits evolving requirements, discovery work, or ongoing development. You pay for hours; we provide detailed time logs.
We recommend fixed-price for projects with clear scope; T&M for exploratory or long-term partnerships.
Fixed-price: typically 30% upfront, 40% at milestone, 30% on delivery. T&M: weekly or monthly billing. Net 15 or Net 30.
We start with discovery. After understanding scope, complexity, and constraints, we provide a detailed estimate with assumptions. No ballpark numbers without a conversation—accuracy matters.
Engagement investment varies based on scope, complexity, and compliance requirements. We provide detailed estimates after a discovery conversation — no ballpark numbers without understanding your specific situation.
Most projects include a 90-day stabilization period — we fix bugs, tune performance, and help your team get comfortable with the new system. After that, three ongoing options: a monthly retainer for dedicated hours, managed services for infrastructure monitoring and maintenance, or ad-hoc support for specific tasks as needed.
| Priority | Response Time |
|---|---|
| P1 (System down) | 4 hours |
| P2 (Degraded) | 24 hours |
| P3 (Non-critical) | 72 hours |
Every Friday. Progress, blockers, next steps — in plain language.
You see and test working software every two weeks. Not slides. Not mockups.
Any question, any concern — we're committed to a senior team member responding within 8 business hours.
Schedule a 30-minute discovery call. We'll ask about your project, your timeline, your compliance requirements, and your constraints. You'll leave with a clear sense of whether we're the right fit — and what realistic outcomes look like for your situation.
Schedule a Discovery CallNo obligation. No sales pitch. Response within 8 hours.
