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sales@ltksoft.com
Response within 6 hours
US & India offices

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For detailed inquiries and RFPs

Primary contact:

sales@ltksoft.com

General inquiries:

info@ltksoft.com

Response time: We reply within 6 business hours

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Our Offices

We operate as a distributed team with offices in:

🇺🇸

United States

Washington State (Primary office)

Project management, client communication

🇮🇳

India

Vishnave Arcade, 79/3, Outer Ring Road, Bellandur, Bengaluru 560103, Karnataka, India

Engineering, development team

Business Hours:

US Office: Mon-Fri, 9am-5pm PST

India Office: Mon-Fri, 9am-6pm IST

18-hour coverage with US + India teams

Send Us a Message

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What to Expect After You Contact Us

Our transparent, respectful process

1

We Respond Quickly

Within 6 business hours

What Happens:

  • • We acknowledge your inquiry via email
  • • We review your requirements
  • • We schedule a call (if applicable)

Guarantee: We respond to 100% of inquiries

2

Discovery Call

30 minutes, scheduled within 2-3 days

What Happens:

  • • We discuss your needs and goals
  • • We ask questions to understand
  • • We provide initial technical feedback
  • • We answer all your questions

Format: Phone or video call (your preference)

3

Assessment & Proposal

3-5 business days after call

What Happens:

  • • We analyze your requirements
  • • We create project scope and timeline
  • • We provide transparent cost estimate
  • • We outline technology recommendations

Deliverable: Detailed proposal (10-15 pages)

4

Decision & Kickoff

You decide when you're ready

What Happens:

  • • No pressure—take your time
  • • If approved, we finalize contract
  • • We schedule project kickoff meeting
  • • We begin work (within 1-2 weeks)

Some clients decide in days, others in months

Common Questions

Quick answers to questions we hear often

Getting Started

How quickly can you start?

We can typically start within 1-2 weeks of contract signing. For urgent projects, we've started in as little as 3 days. Timeline depends on team availability and project complexity.

Do you sign NDAs?

Absolutely. We sign NDAs before any detailed discussions. We take confidentiality seriously and many of our clients are in highly regulated industries (healthcare, law enforcement, finance).

What's the minimum project size?

We typically work on projects $15K+. For smaller needs, we can recommend trusted partners or our hourly consulting rate ($150-$200/hour depending on expertise).

What industries do you specialize in?

We have deep expertise in: Healthcare (HIPAA), Law Enforcement (CJIS), Finance/Insurance, E-commerce, and Technology/SaaS. But we serve clients across all industries.

Process & Pricing

Do you offer fixed-price or hourly pricing?

Both. Fixed-price for well-defined projects. Time & materials (hourly) for ongoing development or exploratory work. We're transparent about costs upfront.

What's the typical project timeline?

Varies widely by complexity: Simple web app/MVP: 8-12 weeks, Complex enterprise system: 6-12 months, AI/ML project: 3-6 months, Cloud migration: 4-12 weeks. We provide detailed timelines in our proposals.

Do you require payment upfront?

Typical structure: 30% upfront, 40% at midpoint milestone, 30% at completion. We're flexible based on project size and client preference.

Can we start with a small pilot project?

Yes! Many clients start with a small proof-of-concept or pilot ($15K-$30K) before committing to a larger engagement. Smart way to evaluate fit.

Team & Location

Where is your team located?

US-based company (Washington State) with development center in Bangalore, India. This gives us 18-hour workday coverage and cost advantages we pass to clients.

Will I work with US-based team members?

Yes. All projects have a US-based project manager and technical lead. You'll have regular communication with both US and India teams via video calls, Slack, email.

Do you work with our existing team?

Absolutely. We often augment existing teams. We can integrate with your developers, provide staff augmentation, or work independently—whatever you need.

Technology

What technologies do you work with?

Modern, proven tech stack: Frontend: React, Next.js, Vue.js, React Native. Backend: Node.js, Python, .NET, Java. Cloud: AWS (primary focus), Azure, Google Cloud. AI/ML: OpenAI GPT-4, Claude, TensorFlow, PyTorch. Databases: PostgreSQL, MongoDB, SQL Server.

Can you work with our existing tech stack?

Most likely, yes. If it's a technology we don't specialize in, we'll be honest about that. We prefer to work with tech we know well rather than learn on your dime.

Do you provide ongoing support after launch?

Yes. We offer maintenance and support contracts ($2K-$10K/month depending on scope). Or we can provide ad-hoc support as needed. Many clients keep us on retainer.

Industry-Recognized Credentials

Certified and trusted by leading organizations

CJIS Compliance
Since 2008
AWS Cloud Experts
Since 2016
ISO 27001:2022
HIPAA Compliant
Since 2012
SOC 2 Aligned
ISO 9001:2015
ISO 10002:2018
ISO/IEC 20000-1:2018
URGENT PROJECTS

Need to Start ASAP?

Have an urgent project or tight deadline? We can often accommodate rush projects with our existing team capacity. Contact us immediately and we'll see if we can help.

(Please mention "URGENT" in the subject line)

Our Track Record

18 Years

In Business

50+

Enterprise Clients

32

Countries Served

4.8/5

Average Rating

95%

On-Time Delivery

AWS

Cloud Expertise

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