LTK Soft

Production AI for business-critical work

AI automation that saves money and runs in production — not just in demos.

We automate claims, intake, approvals, and other document-heavy work — and build custom machine learning models where off-the-shelf AI isn't precise enough. Senior engineers, with HIPAA and CJIS requirements designed in from day one.

Featured result · Argo Global Insurance

85%

of claims
automated

$500K

saved every year

Before
Manual quotes, approvals, and claims paperwork.
After
One automated flow from quote to claim.
Read the case study

$500K

Saved annually — Argo Global

85%

Claims automated — Argo Global

4–6 wks

To a working AI pilot

Senior

Engineers on every project

01The problem

Why most AI projects never deliver ROI

Many AI projects never make it to production. Here's what usually goes wrong — and how we avoid it.

Common mistake 01

The PoC-to-production gap

Models work in a notebook but fall apart in production. No pipelines, monitoring, or integration with your systems.

Common mistake 02

Poor data readiness

Data is scattered, inconsistent, or insufficient. Teams underestimate what it takes to train and maintain accurate models.

Common mistake 03

Technology-first, outcome-second

Vendors sell cool tech without tying it to business metrics. You end up with AI that doesn't move the needle.

Common mistake 04

Compliance and security overlooked

Healthcare, insurance, and regulated industries need HIPAA, CJIS, or similar—often as an afterthought, which leads to costly rework.

02What we automate

Where automation and AI deliver value

Insurance

Problem

Claims and approvals handled manually across brokers, back office, and claim handlers.

Solution

One platform for broker onboarding, quotes, binding, commissions, and automatic routing of claims documents to claim handlers.

Delivered for Argo Global Insurance: 85% of claims automated and $500K saved annually.

Learn more →

Healthcare

Problem

Staff lose hours to intake paperwork, policy lookups, and prior-authorization documents — and patient data can't go into public AI tools.

Solution

Document AI and private knowledge assistants deployed in your own cloud account, designed to HIPAA requirements with audit trails.

How to start: a focused 4–6 week pilot on one workflow, with success metrics agreed up front.

Learn more →

Public Safety

Problem

Agencies hold large volumes of records and case files, but staff spend hours searching and re-keying information — and public AI tools can't be used with criminal justice data.

Solution

Private AI search and summarization running inside government cloud or on-premise, with access controls and audit trails built to CJIS Security Policy requirements.

Our background: 16 years building law enforcement software used by police and sheriff's offices across the US.

Operations

  • Document processing and data extraction
  • Workflow automation with approval routing
  • Predictive maintenance alerts

Customer Experience

  • Chatbots trained on your knowledge base
  • Automated customer query classification
  • Sentiment analysis and escalation routing

Risk & Compliance

  • Automated audit trail generation
  • Anomaly detection in transactions
  • Regulatory change impact analysis

Sales & Marketing

  • Lead scoring from CRM data
  • Proposal generation and summarization
  • Competitive intelligence monitoring

03How we build it

AI that actually works in production

Large Language Models

Your team gets accurate, domain-specific AI answers — not generic chatbot responses.

We work with leading AI platforms (Anthropic Claude · OpenAI GPT · Google Gemini · Meta Llama, via AWS, Azure, or Google Cloud) and can fine-tune models for your specific industry needs—like medical terminology for healthcare or legal language for compliance.

Custom ML Models

When off-the-shelf AI isn't precise enough, we build models trained on your specific data and outcomes.

When off-the-shelf LLMs aren't the right fit, we build custom predictive models using industry-standard frameworks (TensorFlow, PyTorch). Examples: fraud detection, demand forecasting, churn prediction.

Cloud & Deployment

Your AI stays accurate as your data changes — without starting over.

We deploy on your preferred cloud platform (AWS, Azure, Google Cloud) with MLOps automation for monitoring, retraining, and safe redeployment.

Compliance & Security

Where HIPAA, CJIS, or SOC 2 apply, systems are designed for audit from day one — compliance is built in, not bolted on.

Implementations are designed to HIPAA requirements and SOC 2 expectations from day one, with access controls, model explainability (know why the AI made a decision), and audit trails wherever they're needed.

04Methodology

How we eliminate AI project risk

We start with business outcomes, assess data readiness upfront, and design for production from day one.
  1. 01

    Week 1–2

    Validate feasibility first

    We audit your data and define success metrics before writing code. Honest go/no-go — even if it means walking away.

  2. 02

    Week 3–8

    Prove it works with your data

    Focused prototype with real data and clear accuracy targets. You see results before committing to full build.

  3. 03

    Week 9–22

    Deploy to your environment

    Full system built, integrated, tested, and deployed in your cloud. Hits agreed metrics before we call it done.

  4. 04

    Ongoing

    Keep it accurate over time

    Monitoring, retraining when needed, and performance tuning, so accuracy holds up as your data and business change.

What makes us different

We've shipped production software since 2008 — including systems built to HIPAA and CJIS requirements — and we bring that discipline to AI. We don't consider a project done until it's deployed, running, and hitting agreed metrics. Not when the code is delivered — when the numbers move.

05Deliverables

What you walk away with

  • A live production AI system — deployed in your environment, not a demo notebook
  • MLOps pipeline so models can be monitored, retrained, and redeployed safely
  • Full documentation — model cards, data flows, audit trails for compliance reviews
  • 90 days post-launch support included — monitoring, retraining, incident response
  • Team training so your people own the system, not just us
  • Full code ownership — no vendor lock-in, ever

Every engagement includes: API and system integration, agreed business metrics tracked from day one, HIPAA/CJIS compliance where required, and complete IP transfer to your organization.

06Risk protection

How we protect your investment

  • Start small

    Validation phase confirms feasibility before full build.

  • Clear go/no-go

    After pilot, we give an honest recommendation—even if it means walking away.

  • Production accountability

    We don't mark a project complete until it's deployed and running in your environment — hitting the metrics we agreed on at the start.

  • No vendor lock-in

    Full code and documentation transfer—you own everything.

  • 90-day support

    Post-launch monitoring and fixes included so you're not left on your own.

07Client voices

In their own words

$500K saved annually

“Great all-in-one solution, plus an end-to-end workflow that's optimized every step! Our new claims automation platform has streamlined intake and review—fewer manual touches, better accuracy, and faster resolution for policyholders—just a few points away from a perfect customer satisfaction score!”

Tony Cabot

President, Argo Global Insurance

Platform launched

“Transformed our original vision and not only transformed my integration strategy, but helped me understand the implementation process. The LTK Soft team was instrumental in getting our BSA Apps off the ground.”

David Gross

CTO, BSA Apps

Every named testimonial on this site is from a real client. Ask us — we'll connect you directly with them for a reference call.

08Engagement

From first call to production

1–2 weeks

Discovery

Feasibility, data audit, scoping

4–6 weeks

Pilot

Fixed price

Validate approach, initial accuracy targets

8–14 weeks

Production

Fixed price, scoped from the pilot

Full build, integration, deployment, monitoring

Every engagement is scoped to your situation.

Our discovery and validation phase lets you confirm feasibility before committing to full build — so you only invest in AI that's proven to work for your specific situation. Pricing depends on complexity, data volume, and compliance requirements. We provide a detailed proposal after a free discovery call — no generic quotes.

09FAQ

Questions we hear most

We define success metrics before we write a single line of code. If the agreed metrics aren't achieved during the pilot, we give you an honest go/no-go recommendation — even if it means walking away. Argo Global Insurance saved $500K a year with the platform we built, but we won't promise numbers we haven't validated for your specific situation.

Every engagement includes 90 days of post-launch monitoring and support at no extra charge. We track performance against agreed metrics — if numbers aren't where they should be, we diagnose and course-correct. We don't hand you a system and disappear.

Compliance is architected from day one — not retrofitted at the end. We spent 16 years building law enforcement software to CJIS Security Policy requirements and have delivered healthcare work under HIPAA requirements. Every system includes full audit trails, role-based access control, and encryption standards required by each framework.

No. Data readiness is part of our discovery phase. We assess your data in week one and tell you honestly what preparation is needed, how long it takes, and whether it affects feasibility. Most clients are further along than they think.

Our pilot (4–6 weeks) gives you working software on your real data before you commit to a full build. Payback depends on the workflow and volume, so we estimate it with you during discovery and track it against agreed metrics from day one.

We integrate — we don't replace. Our AI works with your existing EHR, claims systems, CRM, or data infrastructure. We connect through APIs to CRMs, claims and policy systems, EHRs (via HL7/FHIR), and data warehouses. No rip-and-replace required.

Ready to see what AI could do for your business?

Book a free 30-minute AI Outcome Assessment. We'll review your current operations, identify where AI will deliver the most measurable impact, and outline what a first step would look like — before you commit to anything.